Customer Satisfaction Surveys

Measure the Value of Your College Store

This easy and affordable tool lets you gather key insights and recommendations from your customers, including students, alumni, visitors, and staff. 

  • Satisfaction in six key areas, including service, course materials, general merchandise, website, and more
  • Course materials format and shopping preferences
  • Insights into the campus store shopping experience, including frequency of visits, viability of promotions, and product categories desired
  • Customer demographics
  • Overall store evaluations

Receive maximum benefit by including custom questions pertinent to your campus or deep dives into topics your store is investigating. For more information, contact Brittany Conley.

What clients say...

"To run an efficient and effective store, you have to know who your customers are. Know what they like and dislike. The OnCampus Research satisfaction surveys allow us to do just that."

Allison Hartel          Assistant Director for Marketing and Outreach
CU Book Store
University of Colorado - Boulder